30 Day Money Back Guarantee
KVMSwitchTech offers a 30 day money back guarantee. To obtain a refund, returns must be requested within 7 days of receipt of order.
Refunds
Return and Refund Guidelines
Questions about a purchase, return, or data request?
Contact UsRestocking and Inspection
All returns are subject to a restock fee. KVMSwitchTech reserves the right to inspect returned products, and additional fees may apply for excessive damage or wear.
Complete Return Contents
All returns must include every component originally shipped. Missing components may be deducted from the original purchase amount.
Custom Orders
Custom orders are non-refundable. Please check with your sales representative before placing a custom order.
Freight and Cross Shipments
Customers are responsible for return freight charges. For cross shipment items, KVMSwitchTech is responsible only for ground shipping charges unless otherwise arranged.